If you have a test done, please ring the Clinic 3 days after your test to discuss your results with the Nurse as this acts as a safeguard for results that may not be delivered to us or that may get lost in the system.
This process applies to all tests done on patients, blood, urine, stool samples, skin biopsies, x-rays & scans, cervical smears, mammograms, etc.
All results are checked by your doctor.
We do not routinely contact patients to discuss normal results except Cervical Smears, Histology and HIV tests. Please ring the Nurse if you wish to discuss any results.
If we receive an abnormal result, we will contact you as soon as possible.
If your result requires follow up with the Doctor or Nurse, you will be contacted by the Nurse or Receptionist.
If you require a repeat test or further testing is required, this will be arranged automatically by the Nurse and where practicable you will be contacted by the Nurse or Receptionist.
The Nurse will ALWAYS advise the patient of their Cervical Smear or Histology result. If you do not hear back 10 days after your test, please contact the Nurse.
HIV test results are always reported back by the Nurse. If you do not hear back within 5 days of your test, please contact the Nurse.
Mammogram results are routinely given directly to patients by the service providers, so we do not ring you back. If you do not receive your results within 5 days of your test, please contact the Nurse.
INR results for patients on Warfarin will be conveyed to patients by phone or text or email on the day of their test or the following day. Do not change your dose until you hear back from our staff. If you do not receive your result by 12 noon the next day, please ring the surgery.
Copies of Results
We do not routinely send you copies of your results. If you require a copy, please contact the Nurse or Receptionist.
You can request that the Service Provider (Laboratory, Radiology Clinic or Scanning Clinic) send you a copy of your results directly at the time the test is being done.